Privacy Notice

Data We Collect

We may collect personal information that you voluntarily submit through public website forms and assistant handoff messages.

• Name, email address, phone number, and message content submitted through contact or appointment forms.
• Inquiry details needed to route your concern to the proper department.
• Technical information needed for website security, spam prevention, analytics, sponsored partner measurement, and remembering privacy preferences through essential cookies or local storage.

How We Use Your Data

We process submitted information only for legitimate hospital communication and website operation.

• To respond to inquiries, requests, feedback, appointment concerns, and service questions.
• To route messages to the proper Bethany Hospital department or staff member.
• To protect public forms from spam, abuse, duplicate submissions, and security risks.
• To keep the website, privacy notice banner, and assistant experience working properly.

Legal Basis and Consent

When you submit a public form, you are asked to confirm Bethany Hospital's Data Privacy Notice and consent to the collection and use of your submitted information for that inquiry. Essential website storage is used to remember your privacy choice and operate site features.

Sharing and Disclosure

Submitted information is accessed only by authorized personnel who need it to respond to or route your inquiry. We do not sell your personal information. We may disclose information when required by law, regulation, lawful order, or when necessary to protect patients, visitors, staff, systems, and hospital operations.

Analytics and Sponsored Content

We may measure page visits, sponsored partner impressions, and sponsored partner clicks to understand public website performance and support approved advertising placements. Sponsored links are clearly labeled and may open external websites with their own privacy practices. We do not use website forms or patient portal information to target personalized ads based on sensitive health information.

Google Advertising Cookies and Your Choices

General information pages may use Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on your previous visits to this website or other websites. Google's advertising cookies allow Google and its partners to personalize ads based on those visits.

You can manage personalized advertising through Google My Ad Center. Learn how Google uses information from partner websites in Google's partner-site privacy information. Other advertising providers may also use cookies; participating providers offer opt-out choices through YourAdChoices.

To stop this website from requesting Google ads in this browser, open the choices below and select “No ads”. This saves your choice in a cookie and reloads the page. Clearing cookies or using another browser may reset this choice. This does not remove cookies already stored by advertising providers or change your preferences on other websites.

Manage advertising choices

Google advertising is excluded from our patient portal, laboratory-result lookup, appointment request and tracking pages, and staff administration pages. We do not use submitted patient or inquiry information to personalize ads.

Retention and Security

Personal data is kept only as long as needed for the purpose it was collected, hospital records management, legal requirements, audit needs, or dispute handling. Digital records are protected through access controls and security measures. Records no longer needed should be disposed of securely or anonymized where appropriate.

Your Data Privacy Rights

Under the Data Privacy Act of 2012 and National Privacy Commission guidance, data subjects have rights that may include being informed, access, correction, objection, erasure or blocking, data portability, damages, and filing a complaint with the National Privacy Commission.

Contact and Requests

For privacy questions, correction requests, withdrawal concerns, or inquiries about how your submitted information is handled, contact Bethany Hospital Inc. through:

• Email: bethanyhospital_lu@yahoo.com.ph
• Phone: 072-242-0804
• Contact form: Bethany Hospital Contact Page